Counseling » Responsive Services

Responsive Services

As stated in the Texas Model, "The purpose of responsive services is to support students and offer support
in their time of need. Similarly, responsive services can have three levels of school counselor
response, those of prevention, remediation, and crisis, to needed or critical situations.

Prevention refers to the work of school counselors to ensure all students are educated and
knowledgeable of the competencies necessary to address troublesome circumstances before they
become habitually problematic. Preventive measures help reduce or eliminate the likelihood of
those situations occurring again.

Remediation is a necessary school counselor action once a challenging situation has taken
place and the student needs assistance in resolving the problem. During a crisis, the school
counselor intercedes immediately in high-risk situations that may greatly impact the student’s
personal, social, academic, or career development.

Crisis response may have local processes and procedures that structure immediate action,
and confirmation of those actions may include communication and collaboration with campus and
district-level administrators.

Responsive services may also include consultation with teachers, parents, and others who can assist the student with problematic issues. Additionally, referral to community services outside the school may be considered. At all levels of intervention, school counselors reflect and consult as needed to change or refine processes relevant to each situation.
 
All students are provided equitable access to school counseling services through the comprehensive school counseling program. The purpose of the responsive services component is to intervene on behalf of those students whose immediate personal circumstances, concerns, or problems interfere with their healthy personal, social, educational, and career development.
 
In responsive services, the school counselor responds effectively to problematic or critical incidents to support students and offer services in their time of need. School counselors are highly qualified to meet the immediate needs of students. Societal and school climate changes influence student development. Therefore, a school counselor must be capable of providing responsive services at the preventive, remedial, and crisis levels (Gysbers and Henderson, 2012).
 

Responsive Services Topics
Several topics have been identified as high-priority issues at the state
and local levels. A school district works with students, staff, parents, and the community to identify
priorities where students will be served through the responsive services component."