Device Care

Environment 

1. Don’t restrict airflow to the device, so it doesn’t overheat.
2. Be mindful of your device’s placement. Putting it on the edge of a table with cables across the floor is a recipe for disaster.
3. Liquid spills, tripping over the power supply, knocking devices to the floor, and dropping device are the most common reasons that devices are unable to be repaired.
4. Protect your device from extreme cold, extreme heat, or theft from a vehicle. Do not leave it in the car.

Handle with care

1. Do not put anything between the screen and the keyboard– not even a single sheet of paper! 
2. Dropping, impacting, scratching, twisting, hitting, or placing heavy objects on top of devices often lead to costly damage. 
3. Disconnect the power supply before moving the device.
4. Use both hands (one on each side) to move a device. 
5. Do not grab or hold the screen only.

Protect the District’s Investment

1. Do not place stickers on the device. It causes permanent fading to the machine.
2. Teach children the proper way to handle devices.
3. When your device’s battery gets down to 20%, plug it in for an hour. Then check it. As soon as it reaches 99-100% unplug the device. This preserves the battery.
4. If there are two charging ports side by side on your laptop, use the rear port for charging with a power supply. The front port is meant to be connected to a docking station.
5. If something is damaged, broken, or not working properly, enter a Technology ticket, so that a technician may evaluate the issue as soon as possible.